MB
Mario B
1 reviews | Active since Jan 2010
07 Nov 2018, 12:15
No response no matter what I do
Trying to get hold of you is like trying to get a line to the man on the moon. I have sent mails, left website messages and tried calling the call centre (where I held on for 14 minutes and hung up out of pure frustration). Hellloooooo Old Mutual, do you still exist???
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Replies (1)
Old Mutual's replyOfficial
07 Nov 2018, 15:52Dear Mario
I tried calling you and left my contact details on your voicemail. Please accept my sincere apology for the poor service you experienced when contacting our call centre.
I will send you an email and you are welcome to provide me with the details as to how I can be of assistance.
Regards
Carol Olckers
Complaints Management
Old Mutual
I tried calling you and left my contact details on your voicemail. Please accept my sincere apology for the poor service you experienced when contacting our call centre.
I will send you an email and you are welcome to provide me with the details as to how I can be of assistance.
Regards
Carol Olckers
Complaints Management
Old Mutual
Old Mutual's reply07 Nov 2018, 15:52
Official
Dear Mario
I tried calling you and left my contact details on your voicemail. Please accept my sincere apology for the poor service you experienced when contacting our call centre.
I will send you an email and you are welcome to provide me with the details as to how I can be of assistance.
Regards
Carol Olckers
Complaints Management
Old Mutual
I tried calling you and left my contact details on your voicemail. Please accept my sincere apology for the poor service you experienced when contacting our call centre.
I will send you an email and you are welcome to provide me with the details as to how I can be of assistance.
Regards
Carol Olckers
Complaints Management
Old Mutual