SC
Siyabonga C
1 reviews | Active since Dec 2013
06 Feb 2025, 10:37
No response mxm
This is the first time ever complaining about any company more than three times on hellopeter, the best response I get is here when they lie and say they'll contact me privately on my emails and there is no follow up on my matter since my claim has been escalated more than 3 times on their side I think it about time I also escalate it to ombudsman
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
06 Feb 2025, 10:40Good day Siyabonga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Feb 2025, 10:40
Official
Good day Siyabonga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
SC
Siyabonga C's updateReviewer Update
06 Feb 2025, 14:56And that's it no communication after this
SC
Siyabonga C's update06 Feb 2025, 14:56
Reviewer Update
And that's it no communication after this
Old Mutual's replyOfficial
06 Feb 2025, 15:04Good day Siyabonga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Feb 2025, 15:04
Official
Good day Siyabonga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,