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claire.r claire.r

1 reviews | Active since Jul 2015

19 Nov 2024, 12:15

NO Response and No Service

Despite continual emails and requests, read receipts received, OM continues to ignore the request. This is a month now with no response feedback or any kind of service from them. This is unacceptable to treat people like this

0
Replies (1)
Old Mutual
Old Mutual's reply19 Nov 2024, 12:25
Official
Good day Claire,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management