No response

Last week I informed the call centre my change of address, after supplying all the necessary information, my proof of address was according to the call centre agent not correct, So for 2 weeks now, I am battling to make a urgent withdrawn from my unit trust, and the call centre agent with her famous last words of getting back to me after she spoke to administration, never got back to me, I have never experienced such bad service ever from Old Mutual Unit Trust Call Centre ever, always been happy until now