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simphiwe N

1 reviews | Active since Jan 2015

04 Feb 2015, 13:43

No response

I I'm reporting poor service from the company. I recently joined a funeral plan for my family. A policy contract was sent to me, it has incomplete details that is the people insured are not complete on the contract. This is unacceptable. Perhaps I should terminate the policy if the details aren't complete.

0
Replies (1)
Old Mutual
Old Mutual's reply04 Feb 2015, 14:29
Official
Hello simphiwe2,

refer to your complaint on the Hellopeter website.

I was tasked to investigate this matter and will provide you feedback to resolve.

Kind regards
Coleen Aanhuizen-Solomons
Complaints Management

Best regards,