JW
Jannie W
1 reviews | Active since Oct 2013
12 Jun 2015, 12:46
No reply - therefore total ignorance
Since 9.6.2015 Old Mutual ignores my request regarding the payment of the proceeds of a life cover. They do not even respond to any one of 4 e-mails during the last 4 days. Take note of this Big Brother existence and very bad service. Prompt payment will never be the case if this behaviour is the norm.
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Old Mutual's replyOfficial
12 Jun 2015, 16:22Hello JanniedeWit,
Thank you for bringing this to our attention. I will investigate this matter and provide you with feedback.
Kind regards
Belinda Hunt
Complaints Management
Thank you for bringing this to our attention. I will investigate this matter and provide you with feedback.
Kind regards
Belinda Hunt
Complaints Management
Old Mutual's reply12 Jun 2015, 16:22
Official
Hello JanniedeWit,
Thank you for bringing this to our attention. I will investigate this matter and provide you with feedback.
Kind regards
Belinda Hunt
Complaints Management
Thank you for bringing this to our attention. I will investigate this matter and provide you with feedback.
Kind regards
Belinda Hunt
Complaints Management