LS
Linda S
1 reviews | Active since May 2012
22 Jun 2015, 10:31
No replies EVER!!! Do you have too many customers?
Since March (3 months ago) I have tried to email, phone, contact your call centre after receiving a letter saying my broker would not be handling my investments. What can I say?? NO REPLY NO REPLY NO REPLY TO ANY MAILS AND PHONE CALLS LEAVE ME WITH A REQUEST TO MAIL MY INFORMATION!!! GUESS WHAT??? NO REPLY<br> <br> Do you have too many customers? Not enough brokers? This is most disconcerting ... and of course it does not help to see all the complaints on Hello Peter and the LACK of replies to those. Get your act together or I will change companies after over 20 years with you!!<br>
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
22 Jun 2015, 10:37Hello lindascott,
I am sorry to about the service you are experiencing. We will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
I am sorry to about the service you are experiencing. We will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply22 Jun 2015, 10:37
Official
Hello lindascott,
I am sorry to about the service you are experiencing. We will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
I am sorry to about the service you are experiencing. We will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
