1 reviews | Active since Nov 2012
NO REFUNDS ON OLD MUTUALS INVESTMENT ACCOUNTS
I have submitted a termination request as well as all the supporting documents on my MAX investment account at the Sandton branch on Wed 22nd April 2015. And was advised that the funds will be available in my bank account withing 7 days. On the 28th of April 2015 a debit order went through and i called in to inquire as i requested termination. I was advised by a consultant in Sandton that because it was an investment account i should request a reverse of the debit order from my bank. That they will not be paying me back the cash i have saved on that investment account until next year June 2016 . BASICALLY OLD MUTUAL IS REFUSING TO GIVE ME MY MONEY BACK!!!!!THIS WAS A SAVINGS PLAN NOT A LOAN!!!!!!<br> <br> I NEED MY REFUND ASAP!!!!! !IT BEEN 9 days since my request and nothing has been done.<br> If i knew all this before i would have never referred any of my friends to invest at Old Mutual and i certainly will never ever take out any product with them again. <br>
I am sorry to hear about your experience. We will contact you to resolve this matter.
Kind regards
Kareemah Sulayman
I am sorry to hear about your experience. We will contact you to resolve this matter.
Kind regards
Kareemah Sulayman
