OK
Ofemetse K
1 reviews | Active since Sept 2015
10 Sept 2015, 19:49
No refund 21 days later
I cancelled my policy with Old mutual in July, however the August premium was debited from my account. I called Old mutual and the consultant advised me to send an email with proof of payment
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Old Mutual's replyOfficial
10 Sept 2015, 20:10Hello Fimi,
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management
Old Mutual's reply10 Sept 2015, 20:10
Official
Hello Fimi,
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management