RM
Refiloe M
1 reviews | Active since Jun 2012
27 Jan 2026, 09:44
No Premium Holiday Refund
App**** for a premium holiday in November 2025 no refund
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
27 Jan 2026, 09:52Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Jan 2026, 09:52
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
RM
Refiloe M's updateReviewer Update
27 Jan 2026, 09:54My personal experience with Old Mutual has been bad, from cancelling policies to this matter. Hope the matter will be resolved soonest
RM
Refiloe M's update27 Jan 2026, 09:54
Reviewer Update
My personal experience with Old Mutual has been bad, from cancelling policies to this matter. Hope the matter will be resolved soonest
Old Mutual's replyOfficial
27 Jan 2026, 10:10Good day,
We are following up regarding this. Our team will be in touch.
Kind regards
Old Mutual Complaints Management
We are following up regarding this. Our team will be in touch.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Jan 2026, 10:10
Official
Good day,
We are following up regarding this. Our team will be in touch.
Kind regards
Old Mutual Complaints Management
We are following up regarding this. Our team will be in touch.
Kind regards
Old Mutual Complaints Management