No payout by Old Mutual
If there us one entity one must stay away from is this one. 3 years after my mother's passing this company almost refuses or delays with any of their payouts. From 3 policies not payed, 2 life insurance cancelled without any form of communication, to an investment that is delayed in pay out and *********** consultants. They will ask for documents and you will forever scan, and shall wait for their communication. They will look for any fine print on your contract just so they don't pay. I have even taken a decision to close my current life insurance with them. I regret why I even took it .
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Replies (2)Old Mutual's replyOfficial
11 Oct 2019, 09:59Dear Ipeleng Presh-lee Moraka
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply11 Oct 2019, 09:59
Official
Dear Ipeleng Presh-lee Moraka
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's replyOfficial
11 Oct 2019, 11:46Hi Ipeleng
We have called and left a message on your cellphone.
Can you please provide your mothers details so that we may investigate?
Regards
Brent Sellidon
Old Mutual Complaints Management
We have called and left a message on your cellphone.
Can you please provide your mothers details so that we may investigate?
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply11 Oct 2019, 11:46
Official
Hi Ipeleng
We have called and left a message on your cellphone.
Can you please provide your mothers details so that we may investigate?
Regards
Brent Sellidon
Old Mutual Complaints Management
We have called and left a message on your cellphone.
Can you please provide your mothers details so that we may investigate?
Regards
Brent Sellidon
Old Mutual Complaints Management
