No payment on policy cancelled

I cancelled an investment plan i had with Old Mutual, and send the instruction on the 4th of February. According to the contract, it should have been finalised after 7 business days. When i heard nothing, I contacted the call centre and they only then cancelled the contract. Marwan Abrahams sent me an email to say payment would follow.<br> I have heard nothing since.<br> <br> This lack of action on their part is unacceptable and I expect an immediate resolution to this.