CM
CHRISTO M

1 reviews | Active since Jul 2014

23 Jun 2016, 12:24

NO PAYMENT 3DAYS LATER-REALLY UNPROFFESSIONAL

<p>I am out of words with the poor service that we have received from Old Mutual for the second time in a year. My grandmother has passed away and you people are delaying the payment because you claim that there is no percentage allocation. My mother is the only beneficiary on the cover but you want percentage splits??? You did the same thing when my dad passed, you people really do not care about your customers. Instead of my mother moaning for her mother she is busy stressing because of you people.</p> <p> </p> <p>NO ONE I KNOW WILL EVER TAKE A COVER WITH YOU PEOPLE</p>

0
Replies (1)
Old Mutual
Old Mutual's reply23 Jun 2016, 12:45
Official

Good day Christo

Thank you for the review. I am sorry for the inconvenience caused in this regard.

I will investigate and contact you directly to resolve.

Regards,

Brent Sellidon