SZ
Samuel Z
1 reviews | Active since Nov 2014
03 Dec 2025, 14:27
No paying my pension money
I'm struggling to get my pension money from them yet i have no alternative income and they make it as if I'm begging for my own savings. They never updated my ID details correctly on the initial payments after it was corrected they paid out, and they insist the next payment will be on the same date
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Old Mutual's replyOfficial
03 Dec 2025, 15:01Good day Samuel,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Dec 2025, 15:01
Official
Good day Samuel,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management