RM
ROSE M
1 reviews | Active since Oct 2015
06 Oct 2015, 12:50
NO PAY OUT AFTER DEATH CLAIM
Good day <br> <br> I have made a death claim on my husband who passed on 06-09-2015, I went to Centurion branch where the lady who was helping me took all the documents, until on Wednesday when they called and needed a marriage certificate, I sent my marriage certificate on the 18-09-2015, I was told by sms that it was not clear. I went to Polokwane branch on the 01-10-2015 to submit the original, even today, NIOTHING HAS BEEN PAID OUT.<br> <br> BAD SERVICE AT OLD MUTUAL, IF I DIDNT HAVE ANY OTHER OPTIONS MY HUSBAND WOULD STILL BE LYING AT THE MUTUARY EVEN TODAY THE 06-10-2015,
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Old Mutual's replyOfficial
08 Oct 2015, 08:43Hello Itumeleng1960,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Old Mutual's reply08 Oct 2015, 08:43
Official
Hello Itumeleng1960,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management