MS
Marcia S
1 reviews | Active since Feb 2019
06 Feb 2019, 17:35
NO pay for MY Protektor Fund Withdrawal-Over 18 Days
I am disgusted by the lies you keeping telling me.Now that its time for me to get my protektor funds money.On email you said your SLA is 10/15 days.Its been 18 days and i still haven't received my money.I submitted the withdrawal form on the 14th of January-and got an email saying your SLA agreement is 10/15 working days.That passed last week Friday-Between now and then I have been getting mixed messages,being told to wait 48 hours,a day and still nothing.Why the lies??? its my money and i want it.STOP LYING and deceiving people.
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Old Mutual's replyOfficial
08 Feb 2019, 10:59Dear Marcia
Thank you for bringing this to our attention. We are attending to this matter and will be in contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
Thank you for bringing this to our attention. We are attending to this matter and will be in contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
Old Mutual's reply08 Feb 2019, 10:59
Official
Dear Marcia
Thank you for bringing this to our attention. We are attending to this matter and will be in contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
Thank you for bringing this to our attention. We are attending to this matter and will be in contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual