NO ONE TO TALK TO OLD MUTUAL

So I recently changed jobs, therefore my salary date has changed., I have tried to contact old mutual but I keep getting transferred to different departments , no one answers the phone, when you logon to your profile the webpage is not user friendly and the app is always offline,. I have been struggling to change my debit order date, leading to a policy that is not upto date, it is quite frustrating when you do not know what to do who to talk to and no one in this day and age has time to be sitting in a queue at branches, waiting to be assisted. i was on a cal waiting for someone to pick up instead i listened to some voice recorded thing for an hour ... REALLY NOW !!!!!!!!!!!!!