No one picks up at the contact centre

So through a series of unfortunate events my OLD MUTUAL debit order did not go off

I am trying to get a hold of someone to give me OLD MUTUAL's Banking details so that I can transfer the amount owing but I have spent ten minutes trying to get a hold of a contact centre agent with NO JOY. Nobody even picks up the phone.

They will be very quick to tell me that I am in arrears though

Wake up old mutual I have a spotless credit record and I want to keep it that way

I am calling from abroad so your inept contact centre is costing me a lot!!