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celise.pieters celise.pieters
1 reviews | Active since Jan 2018
28 Apr 2026, 22:17
No one at Old Mutual can give me progress onvmy request on when the funsd would be paid into my account
No one at Old Mutual can give me progress onvmy request on when the funsd would be paid into my account. Instead, they refering me to numerous department. My experience thus far has been horrible with Old Mutual.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
29 Apr 2026, 07:15Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply29 Apr 2026, 07:15
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
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celise.pieters celise.pieters's updateReviewer Update
29 Apr 2026, 07:56Good morning,
I have submitted a detailed complaint to the below email address this morning and request a response before end of business today with a solution. I don't want someone to call me and ask me to explain the entire horrible experience again without offering a solution.
Email Adress: ***
Email Adress: ***
Regards,
Celise
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celise.pieters celise.pieters's update29 Apr 2026, 07:56
Reviewer Update
Good morning,
I have submitted a detailed complaint to the below email address this morning and request a response before end of business today with a solution. I don't want someone to call me and ask me to explain the entire horrible experience again without offering a solution.
Email Adress: ***
Email Adress: ***
Regards,
Celise
Old Mutual's replyOfficial
29 Apr 2026, 08:45Hi Celise,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply29 Apr 2026, 08:45
Official
Hi Celise,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management