No one answers at their Call Centre.

I phoned their Call Centre - all I needed was someone to e-mail me a form or tell me how to find a form on their website. I held on for 36 minutes, just kept repeating a stupid message about high call volumes and then the line went dead. Why don't they do a call back system like SARS? It was the 23rd September 2024 - perhaps everyone at Old Mutual had taken a long weekend off. Didn't try and call again. Will do so when their staff may be back at work. Terrible company.