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Precious M
1 reviews | Active since Feb 2024
23 Oct 2026, 20:45
No investment payout after cancellation on 3 October
I cancelled my investment policy on 3 October and still haven't received my pay out.. I was told to wait 3to 5 days on the 15th but its been 8 days now
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Old Mutual's replyOfficial
24 Oct 2026, 04:13Good day Precious M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply24 Oct 2026, 04:13
Official
Good day Precious M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management