NO Internal Communication
<p>Sitting with a problem literally since November of last year!!!</p> <p> </p> <p>Want to invest funds on a global equity fund and the financial advisor Faizel Samuels quoted me and we agreed on the quotation after which i signed and accepted the offer.</p> <p> </p> <p>The first contract came through via email and there was a mistake made. Faizel assisted and a second was sent through only after two weeks - still not correct (another mistake made). Again, a third attempt and the contract received from Old Mutual NOT CORRECT.</p> <p> </p> <p>Now already in the new year, I received the final ****tract which seems correct but when logging into my</p> <p>online portfolio help me the lump sum not showing. Only the first debit order that went off....</p> <p> </p> <p>It is not Faizels fault however i have to make that clear as he was quite helpful and willing to assist but it</p> <p>seems Old Mutual has a very poor internal communication structure.</p> <p> </p> <p>Since Faizel is on leave until Thursday, please get someone else to help me sort out this problem as patience is now really growing thin wit Old Mutual. In fact, I think I should take away all funds that I wouldve invested</p>