LA
Louise A

1 reviews | Active since Mar 2010

22 Jul 2019, 15:28

No integrity for respect for personal data

No integrity when it comes to personal data or respecting and aligning to the regulations like CPA. Even though I am not a customer I keep getting marketing content regarding their IWYZE product . I have opted out many times but the messages keep coming . I will use this review as the first written notification of the complaint . Old Mutual has no right to have my data , I have not given consent and by CPA standard if I opt out you have to stop the messages . Next notification is going to the legal team and then the ombudsman.

0
Replies (1)
Old Mutual
Old Mutual's reply23 Jul 2019, 09:25
Official
Dear Louise A

We are sorry about the inconvenienced caused. We have referred the matter to our Iwyze complaints team, who will investigate and contact you directly to resolve this matter.

Regards
Thabiet Mintin
Complaints Management