GK
Grace K
1 reviews | Active since Jan 2021
27 Jan 2021, 13:06
No help from Old Mutual
I lost my job in mid of 2020 due to the COVID-19 pandemic. I made contact with Old Mutual several times to cancel three policies. I asked them to cancel the debit order with immediate affect. Up till now they did not contact me. Debit orders are still going off and I can't reverse it with my bank. They do not care all they care about is the money.
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Old Mutual's replyOfficial
27 Jan 2021, 15:16Good day Grace
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply27 Jan 2021, 15:16
Official
Good day Grace
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,