BW
Bertrand W
1 reviews | Active since Oct 2024
20 Nov 2024, 12:49
No help at all
Good day I canceled my tax free investment plan with old mutual and then I asked too withdraw..a week later I was told too fill in a FACTA and AML Form. Which I did do in the branch and it was sent for me through..after one week they requested the same forms get sent thru again which I did do..and today I get sent the same message again..worse part is I can't even login too they're what'sapp because there too my details are wrong
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Old Mutual's replyOfficial
20 Nov 2024, 12:59Good day Bertrand
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Nov 2024, 12:59
Official
Good day Bertrand
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management