SM
Silulami M
1 reviews | Active since Jul 2025
04 Oct 2025, 08:34
No Formal Agreement
I filled in an application form online for investment plan starting from 25th October 2025, application was successful but im still yet to receive a call from these guys confirming my application and my investment contract with terms and conditions. Next thing they will be deducting without any formal agreement or official agreements. Unprofessional.
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Old Mutual's replyOfficial
04 Oct 2025, 09:24Good day Silulami, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Oct 2025, 09:24
Official
Good day Silulami, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management