DG
DCA G
1 reviews | Active since Aug 2019
02 Oct 2019, 11:17
No feedback received from Old Mutual
The above estate held shares that is subject to Capital Gains tax. I require the base cost of the accounts.Please provide the IT3(b) and consolidated IT3(c) certificates. We have been requesting this for the last 4 weeks and did not receive this information yet for the deceased estate (Jones, DW)
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Replies (4)
Old Mutual's replyOfficial
02 Oct 2019, 12:04Dear DCA Group
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
Old Mutual's reply02 Oct 2019, 12:04
Official
Dear DCA Group
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
DG
DCA G's updateReviewer Update
09 Oct 2019, 12:17Good Day, still no correct info received after our query was lodged. Absolutely no respect shown to the deceased client and their family. Totally unacceptable!
DG
DCA G's update09 Oct 2019, 12:17
Reviewer Update
Good Day, still no correct info received after our query was lodged. Absolutely no respect shown to the deceased client and their family. Totally unacceptable!
DG
DCA G's updateReviewer Update
16 Oct 2019, 16:09Good Day
I have send you an email regarding this issue.
Can you please assist us as soon as possible
I have send you an email regarding this issue.
Can you please assist us as soon as possible
DG
DCA G's update16 Oct 2019, 16:09
Reviewer Update
Good Day
I have send you an email regarding this issue.
Can you please assist us as soon as possible
I have send you an email regarding this issue.
Can you please assist us as soon as possible
Old Mutual's replyOfficial
17 Oct 2019, 06:57Dear DCA Group
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
Old Mutual's reply17 Oct 2019, 06:57
Official
Dear DCA Group
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management