PT
Precious T
1 reviews | Active since Dec 2015
09 Apr 2025, 22:47
No feedback on basic schedule statements under my profile
I am still to receive a schedule statement for the products I have at old mutual. Sent an email Dec 2024 then again April then got referred to another email address. How long does it take to get the information I asked for???
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Old Mutual's replyOfficial
10 Apr 2025, 07:42Good day Precious,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Apr 2025, 07:42
Official
Good day Precious,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management