CS
Clinton S
1 reviews | Active since Jun 2015
23 Apr 2025, 12:51
No Feedback in a Month
I have been waiting for more than a month for poliicy values. The email confirmation said this matter will take 10 workings days to complete. Why have an SLA if you don't follow it?
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Old Mutual's replyOfficial
23 Apr 2025, 12:55Good day Clinton,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Apr 2025, 12:55
Official
Good day Clinton,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,