AN
Alina N

1 reviews | Active since Mar 2025

24 May 2025, 22:50

No feedback after first complaint review feedback

I wrote a review few months back old mutual contacted me and aid they will investigate so i guess they still are. Terrible service. They act like they care.

0
Replies (1)
Old Mutual
Old Mutual's reply25 May 2025, 11:38
Official
Good Day Alina N, thank you for reaching out to us.
Kindly confirm if you are refferring to the review you had written in March, regarding the lapsed policy, if so, we do note that feedback was received in the form of an email, dated 15 April 2025.

Regards,
Old Mutual Complaints Management