NO FEEDBACK
<p>I submitted my do***ents on the 21/04/2016 for my policy (***3) to be cancelled.Nambitha Nkibi rep**** ststing the following "<span style="color: #222222; font-family: 'CENTURY GOTHIC'; font-size: 13.3333px; background-color: #ffffff;">I have referred your request to benefit payments to be processed."</span></p> <p><span style="color: #222222; font-family: 'CENTURY GOTHIC'; font-size: 13.3333px; background-color: #ffffff;">On the 25/04/2016 I received an email from Yonela Baqwa confirming which bank account number should be used. I rep**** to her on that very same day.</span></p> <p><span style="color: #222222; font-family: 'CENTURY GOTHIC'; font-size: 13.3333px; background-color: #ffffff;">On the 05/05/2016 I called in because the policy amount was deducted, only to find out the policy is not cancelled.I sent an email to Yonela on the 05/05/2016 asking her why is it still active only to get no reply from her up till today.</span></p> <p> </p> <p><span class="im" style="color: #500050; font-family: 'CENTURY GOTHIC'; font-size: 13.3333px; background-color: #ffffff;"> </span></p>
Hi Azaan,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Best regards,
Hi Azaan,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Best regards,
I'm really sorry for the delay you experienced. I have taken this matter further with Yonela and her manager. The payment was finalised on Friday and should reflect by tomorrow.
Kind regards
Kareemah Sulayman
Best regards,
I'm really sorry for the delay you experienced. I have taken this matter further with Yonela and her manager. The payment was finalised on Friday and should reflect by tomorrow.
Kind regards
Kareemah Sulayman
Best regards,
