No Feedback

Hi<br> <br> I know I'm not investing hundreds of thousands or millions but I think I deserve feedback when I send you an emails or texts to get an update on my policy. I noticed on your online secure app it does not show these figures anymore.<br> <br> My problem is that my FA is always a mission to get a hold of him. Whenever I email he rarely responds unless I follow up with a couple of phone calls or Texts. (Even when I refer business to him.) He always tells me he was sick or out at clients but surely you can set an Out of Office reply.<br> <br> Can someone please give me an update on my policy as I am considering making a small withdrawal.<br> <br> Also, can you look at appointing me to a different FA, preferably someone in JHB and not CPT who can maybe afford me the opportunity of paying me a visit, sending me an email..or communicate with me some sort.