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I sent an email to get my gym subscriptions reimbursed as part of my Greenlight policy benefit on the 2nd Nov. I called on the 6th Nov and the call centre said my claim was processed and will be paid in 7 days into my account. I then called yesterday, 17th and they said it was paid on 13th nov, nothing in my bank account. The call centre agent said he will get back to me but never did. Please let me know when my funds will be in my bank account.