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I received an sms about a month back stating my RFA claim was being processed. Two weeks back I received a text saying my tax number was outstanding and was asked to call them after doing so I was informed that my bank account details they had were invalid and I provided them with the correct details. Yesterday I called to check how long I'd have to wait for 4-6 weeks. Today I went into the branch In pmb and I was told they never received the correct details they needed from and I had to resubmit everything. Its extremely annoying cause I have to keep calling them using my airtime to check how far they are with my claim and they aren't informing about anything and to top that off I have keep on resubmitiing my detials every 2nd day. Its sickening. B651320B