NO FEEDBACK

I settled my loan on the 3 of June. <br> I called the pre legal department and spoke to Nontiskelelo Boya who told me the amount of 2000 didn't reflect and told me to email the proof of payment which I did,to date no feedback has been given . I called again on Wednesday and spoke to another advisor who told me to email the proof of payment AGAIN till to date no feedback!i as the client needs to keep on following up and calling and no one seems to give TWO ****S but they are very quick to call when you when your in arrears! <br> I want feedback by Monday or I will be taking this further and lay a complaint about this with the Ombudsman and believe me this is not a threat. <br> This is PATHETIC service