SN
Sibongile N
1 reviews | Active since Feb 2015
07 Feb 2015, 22:58
no feedback
I requested them to tell me what needs to be done since they have not been able to deduct premiums for my policy. I told them to tell me what needs to be done should I want to proceed with the investment and what must be done if they wont allow me to revive my investment. I also requested to know the process should I want proceeds. I have not received response to date. Iv been trying to change bank details since november 2014 with them to no success. <br> <br>
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Old Mutual's replyOfficial
11 Feb 2015, 10:26Hello snembambula@,
I apologise that you have not yet received a response. I have requested feedback from the manager of the area dealing with your request and I will keep you informed. Thank you for bringing this to our attention.
Kind regards
Belinda Hunt
Complaints Management
I apologise that you have not yet received a response. I have requested feedback from the manager of the area dealing with your request and I will keep you informed. Thank you for bringing this to our attention.
Kind regards
Belinda Hunt
Complaints Management
Best regards,
Old Mutual's reply11 Feb 2015, 10:26
Official
Hello snembambula@,
I apologise that you have not yet received a response. I have requested feedback from the manager of the area dealing with your request and I will keep you informed. Thank you for bringing this to our attention.
Kind regards
Belinda Hunt
Complaints Management
I apologise that you have not yet received a response. I have requested feedback from the manager of the area dealing with your request and I will keep you informed. Thank you for bringing this to our attention.
Kind regards
Belinda Hunt
Complaints Management
Best regards,