DB
Debra B

1 reviews | Active since Apr 2012

14 May 2015, 10:05

No feeback to any requests and emails

I sent a complaint to Old Mutual on the 5 May 2015 and I am still waiting for a response. No on can assist me with my Protektor preservation Fund, as I would like to withdraw the funds and close the policy, I can not understand how no one can tell me what is going on with my policy. I have sent numerous emails that will get one response and nothing further. I am not pleases at all with Old Mutual and am at the point where I would like to close all my policies, but can get no one to assist me with this. I find the lack of communication with Old Mutual to be absolutely lacking and frustrating. <br> <br> Please investigate this ASAP and advise me how to get all my money from Old Mutual ASAP<br> <br> Thanks<br>

0
Replies (1)
Old Mutual
Old Mutual's reply14 May 2015, 10:17
Official
Hello Debra77,

I am sorry to hear about your experience. We will contact you to resolve this matter.
Kind regards
Carol Olckers