LG
Lucky G
1 reviews | Active since Mar 2018
27 Aug 2025, 15:32
No customer service to sane
Hi I've been to old mutual field street the lady on the reception her name was Sane she ignored me while iwas waiting she was busy on the telephone and listening to her watsap voice note she didn't even give ticket I walked straight to consultant with out a ticket she really ****ed me off no customer service on her at all
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
27 Aug 2025, 16:40Good day Lucky G,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2025, 16:40
Official
Good day Lucky G,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
LG
Lucky G's updateReviewer Update
27 Aug 2025, 17:10Please get back to me ASAP
LG
Lucky G's update27 Aug 2025, 17:10
Reviewer Update
Please get back to me ASAP
Old Mutual's replyOfficial
27 Aug 2025, 17:36Good day, Lucky G.
We can assure you that one of our consultants will reach out to you to assist you further.
Regards
Old Mutual Complaints Management
We can assure you that one of our consultants will reach out to you to assist you further.
Regards
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2025, 17:36
Official
Good day, Lucky G.
We can assure you that one of our consultants will reach out to you to assist you further.
Regards
Old Mutual Complaints Management
We can assure you that one of our consultants will reach out to you to assist you further.
Regards
Old Mutual Complaints Management