no customer service response

i have been sending emails to old mutual for 2 weeks now first i send 2 email to [Email Removed] i even called and there was no answer!!!<br> then i sen tan email to [Email Removed] still no response.<br> i needed to change my banking details for my policy that i have with them this policy starts this month and this already the **** service im getting from them!!<br> this is unacceptable and disgusting and if my policy lapses because of old mutuals incompetence i will take my money else where!!!