No Contact!!
I can't seem to get hold of anyone regarding my claim and my emails are going unanswered...
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
21 Jul 2020, 11:40Dear Kabelo M
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply21 Jul 2020, 11:40
Official
Dear Kabelo M
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
's updateReviewer Update
22 Jul 2020, 12:02How far is your investigation, all i want to know is if all my documents for the claim have been received and if so how much longer the claim will take to be paid out, or do I have to escalate this to the Ombudsman?
's update22 Jul 2020, 12:02
Reviewer Update
How far is your investigation, all i want to know is if all my documents for the claim have been received and if so how much longer the claim will take to be paid out, or do I have to escalate this to the Ombudsman?