IB
Ivan B
1 reviews | Active since Apr 2014
05 May 2026, 15:17
No communication/ No payment
Delay in the processing of my payment. I was instructed that my payment would be made within 3 days. Nothing has happened (more than a week later), and no one is communicating or responding to my inquiries.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
05 May 2026, 16:24Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2026, 16:24
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management