LN
Lebogang N
1 reviews | Active since Nov 2016
06 Dec 2024, 08:27
NO COMMUNICATION AND NO ACCOUNTABILITY
They have zero communication and frankly they don't care. So don't bother taking any product with them! ALL THEYLL KEEP DOING IS APOLOGISING. NO ACCOUNTABILITY, NO COMMUNICATION!
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Replies (1)
Old Mutual's replyOfficial
06 Dec 2024, 08:33Good day Lebogang,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We want to ensure you this is not the level of service we envision for our clients.
We are committed to investigating this matter thoroughly and will contact you directly to gather further information regarding your enquiry.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We want to ensure you this is not the level of service we envision for our clients.
We are committed to investigating this matter thoroughly and will contact you directly to gather further information regarding your enquiry.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Dec 2024, 08:33
Official
Good day Lebogang,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We want to ensure you this is not the level of service we envision for our clients.
We are committed to investigating this matter thoroughly and will contact you directly to gather further information regarding your enquiry.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We want to ensure you this is not the level of service we envision for our clients.
We are committed to investigating this matter thoroughly and will contact you directly to gather further information regarding your enquiry.
Kind regards
Old Mutual Complaints Management