cS
candice S
1 reviews | Active since Sept 2012
19 Jan 2021, 16:55
No Answer, ZERO Customer Service.
I have been trying to get hold of Old Mutual for the last 3 days to cancel a policy and still nothing. Numerous emails and messages sent and the only thing I get back are auto-replies. Quick to deduct money but no one is around to cancel services. Go figure! That's customer service for you.
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Old Mutual's replyOfficial
19 Jan 2021, 17:32Good day Candice
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. A consultant will be in touch shortly. We also received your e-mail addressed to GS Enquiries.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. A consultant will be in touch shortly. We also received your e-mail addressed to GS Enquiries.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply19 Jan 2021, 17:32
Official
Good day Candice
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. A consultant will be in touch shortly. We also received your e-mail addressed to GS Enquiries.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. A consultant will be in touch shortly. We also received your e-mail addressed to GS Enquiries.
Regards
Old Mutual Complaints Management
Best regards,