MD
Mrs D
1 reviews | Active since Jun 2018
30 Sept 2019, 13:40
No Answer
Old Mutual ***... You will hold for 35 Minutes without anyone answering the phone. Then they expect customers to call and wait for such a long time... Yerrrrrr im Gatvol! twice i called and the first call i held for 40 min.... as we speak now, im still waiting for my call to be answered...35 min later :(
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Old Mutual's replyOfficial
30 Sept 2019, 14:29Dear (clients name)
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply30 Sept 2019, 14:29
Official
Dear (clients name)
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management