Hellopeter
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1 reviews | Active since Sept 2016

26 Jan 2018, 11:15

No answer

I held the line for over 15 minutes on the 0 ********** 70 number, no answer.

I have in the past tried emailing and my query was not sorted out, this is why I was trying to phone.

0
Replies (4)
Old Mutual
Old Mutual's reply26 Jan 2018, 11:48
Official

Dear Ursula

Thank you for bringing this to our attention.

We apologise for the poor service received, I will call you to resolve the matter.

Regards,

Brent Sellidon

Complaints Managment

Best regards,

Old Mutual
Old Mutual's reply26 Jan 2018, 11:49
Official

Dear Ursula

Thank you for bringing this to our attention.

We apologise for the poor service received, I will call you to resolve the matter.

Regards,

Brent Sellidon

Complaints Management

Best regards,

's update28 Jan 2018, 15:02
Reviewer Update
Thanks OM has now resolved in quick enough fashion :)
Old Mutual
Old Mutual's reply29 Jan 2018, 12:51
Official

Dear Ursula

Thank you for the confirmation.

Feel free to call me on *** or e-mail be at *** if you require assistance with this matter.

Regards

Brent Sellidon

Best regards,