NO 48HOUR PAYOUT PROMISE APPLY

Old Mutuel advertises a 48 hour payout on claims - this is sertainly not the case. My father past away on the 6th of August 2015 leaving me the beneficiary of all his policys. After almost a month of old mutual giving me the run-around for paper work we finally had confirmation that all paperwork was now correct on the 23 of August 2015. on september 2nd i spoke to Derric at the call center who assured me that my claim would be visible in my bank account by the following day at 12:00 - wich obviouly did not happen. i called again and was told by Daniel that my claim was now in for \pricing"a second time and will now take another 8 days minimum of processing. A few days later i again called and spoke to a Ronel she told me the same thing - pricing and what not. it seems that this pricing period can be repeaed as many times as they wish and that these consultants can not supply a reason for this. yesterday i spoke to Ronel again and she said the pricing process is now done and that i could expect a payout within 48 hours - but not this week 48 hours since it was tuesday - it might be available next week.. i really had to laugh! This is the worst service i have ever experienced """