Nicky Jacobs from old mutual is a star.

So due to retrenchment and not able to continue with my savings policies I had with old mutual, I had no choice but to terminate them. I went to the branch hoping it would be faster. But an incomplete job was done. When I called old mutual on the line, was told to fax a termination letter then the stop orders would be halted. Which is something I thought was already done at the festival mall branch. My disappointment was turned around by Nick Jacobs, whom is assisting me via mail. She's been so helpful, responding to all my mails and updating me accordingly. I am really happy with the service she's giving me, outshined going to the branch. She's very professional and helpful. Thank you so much Nicky.