M.
Mandisa .
1 reviews | Active since Jul 2020
24 Jul 2020, 15:02
Never again!!
I have been trying to cancel all my policies with Old Mutual for months not and they keep sending confirmation of the policies being cancelled yet they still debit my account. What more do u need to so now? Do I complain to the ombudsman? Why is my account still being debited?
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
24 Jul 2020, 16:21Dear Mandisa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply24 Jul 2020, 16:21
Official
Dear Mandisa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
M.
Mandisa .'s updateReviewer Update
01 Aug 2020, 07:49I'm still waiting for feedback. Actually I just want my account to not be debited by old mutual because I've cancelled, numerous times. I do not consent to that debit. Its happening without my authorisation.
M.
Mandisa .'s update01 Aug 2020, 07:49
Reviewer Update
I'm still waiting for feedback. Actually I just want my account to not be debited by old mutual because I've cancelled, numerous times. I do not consent to that debit. Its happening without my authorisation.