kK
koena K
1 reviews | Active since Aug 2016
18 Aug 2016, 06:13
my worst nightmare
<p>I had a funeral cover with old Mutual,my baby died on the 12 of July 2016..I went to claim on the 13 of July 2016. And I'm still waiting for the money and it seems like they don't want to pay</p>
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Replies (2)
Old Mutual's replyOfficial
18 Aug 2016, 06:32Dear Miss-k1
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
regards
Brent Sellidon
Complaints Management
Best regards,
Old Mutual's reply18 Aug 2016, 06:32
Official
Dear Miss-k1
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
regards
Brent Sellidon
Complaints Management
Best regards,
Old Mutual's replyOfficial
18 Aug 2016, 15:10Good day Koena
Good day Koena
I refer to our response sent to you earlier today. I'm sorry to inform you that we were unable to consider the claim for the reason supp**** in our response.
I'm really sorry for your loss and would have liked to assist you if I could.
Kind regards
Kareemah Sulayman
Best regards,
Old Mutual's reply18 Aug 2016, 15:10
Official
Good day Koena
Good day Koena
I refer to our response sent to you earlier today. I'm sorry to inform you that we were unable to consider the claim for the reason supp**** in our response.
I'm really sorry for your loss and would have liked to assist you if I could.
Kind regards
Kareemah Sulayman
Best regards,