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Mosa M
1 reviews | Active since Mar 2024
10 Sept 2026, 08:56
My uncle who is a sa...
My uncle who is a sassa applicant has been deducted money from his account from 2019 and he says he never signed any papers
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Replies (2)
Old Mutual's replyOfficial
10 Sept 2026, 10:18Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Sept 2026, 10:18
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
10 Sept 2026, 10:20Hi there Mosa,
Thank you for reaching out to us. We are here to assist and would like to look into your uncle's matter. Kindly send us the following details and we will assist you further:
1. Uncle's ID number
2. Uncle's contact number
3. Uncle's email address
4. Amount deducted from his account and the frequency of the deductions.
Thank you for reaching out to us. We are here to assist and would like to look into your uncle's matter. Kindly send us the following details and we will assist you further:
1. Uncle's ID number
2. Uncle's contact number
3. Uncle's email address
4. Amount deducted from his account and the frequency of the deductions.
Old Mutual's reply10 Sept 2026, 10:20
Official
Hi there Mosa,
Thank you for reaching out to us. We are here to assist and would like to look into your uncle's matter. Kindly send us the following details and we will assist you further:
1. Uncle's ID number
2. Uncle's contact number
3. Uncle's email address
4. Amount deducted from his account and the frequency of the deductions.
Thank you for reaching out to us. We are here to assist and would like to look into your uncle's matter. Kindly send us the following details and we will assist you further:
1. Uncle's ID number
2. Uncle's contact number
3. Uncle's email address
4. Amount deducted from his account and the frequency of the deductions.